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Shipping and Return

Shipping

Australia Domestic:

Free shipping for any purchase over 100 AUD. Purchase under 100AUD will be charged 11AUD as shipping fee. All parcels will be trackable and normally will be delivered within 48 working hours.

Overseas:
Free shipping for any purchase over 200 AUD. Purchase under 200 AUD will be charged 33 AUD as shipping fee. All parcels will be trackable and normally will be delivered in 3-10 working days.

We also provide DHL service for oversea customers. Purchase under 200 AUD will be charged 66 AUD as shipping fee. Purchase over 200 AUD will be charged 33 AUD as shipping fee. For all the DHL enquiries, please contact us through our email: Corlection@gmail.com so we can do the special arrangement for you.

Return:

In Store:

We do not accept any refund of products except products with quality issues.

If you facing issue of wrong sizing or purchasing regrets, we may be able to exchange or give you store credits.

The exchange of new unaltered, undamaged, and unworn (except from being tried on for size) items can be managed within 7 days of purchasing. Products that have been altered can not be exchange or store crediting. 

Online:

We do not accept any refund of products except products with quality issues.

If you facing issue of wrong sizing or purchasing regrets, we may be able to exchange or give you store credits.

The exchange of new unaltered, undamaged, and unworn (except from being tried on for size) items can be managed within 7 days of receiving. Products has been altered can not be exchange or store crediting. 

Items meet the conditions stated above may be returned for exchange or store credit. Please note that the exchange or store credit can only been granted at our discretion after we receive the products.

Customers will be responsible for all shipping costs associated with return.

Sale:

We do not accept any kind of return, refund, exchange or store crediting for our sale items. 

Please note that any kind of return can only be granted on our discretion. Corlection store reserve the right of final explanation. 

 

If you have any concern regarding issue of shipping or return, please contact us through:

Corlection Sydney:                                  

457 Pitt Street, Sydney NSW 2000 Australia                                               

Tel: (02) 8084 2369  

Opening Hours: Monday--Saturday (11AM-6:30PM), Sunday & Public Holiday (12AM-6:00PM)      

Corlection Melbourne

20 Russell Place, Melbourne VIC 3000 Australia

Tel(03) 8394 4278 

Opening Hours: Monday--Saturday (11AM-6PM), Sunday & Public Holiday (12AM-5:30PM)      

Email:  Corlection@gmail.com