Shipping and Returns
Shipping
Australian orders
- Orders over $120 AUD receive free shipping.
- Orders under $120 AUD will incur a $22 AUD fee.
Shipping is facilitated by Australia Post. Parcels are trackable and usually delivered within 2-3 business days.
Exchanges incur an additional $22 AUD for shipping.
International orders (The U.S )
< Special Offer for Our Very Valued USA Customers >
Due to recent changes in the USA's tariff policy, Australia Post has suspended Express Shipping services to the USA.
To continue delivering the high-quality service you deserve, we are offering an exclusive upgrade to DHL Premium Service for our USA customers, plus coverage of your import taxes!
- Orders Over AU$1000 (Approx. US$650): FREE Upgrade to DHL Premium Service + We pay your import tax.
- Orders Between AU$300~$1000 (Approx. US$200~$650): DHL Premium Service + We pay your import tax - Only AU$55 (Approx. US$35) Upgrade Fee.
- Orders Under AU$300 (Approx. US$200): DHL Premium Service + We pay your import tax - Upgrade available for AU$110 (Approx. US$70).
Other international orders
Default shipping method:
- Orders over $250 AUD (Approx $160 USD) receive free shipping.
- Orders under $250 AUD (Approx $160 USD) will incur a $55 AUD fee.
Shipping is facilitated by Australia Post EMS Service. Parcels are trackable and usually delivered within 7-15 business days.
Australia Post orders are handled by domestic shipping services upon arrival in the destination country.
Exchanges incur an additional $55 AUD for shipping.
DHL shipping services
If you would prefer DHL shipping services for your order, please choose DHL shipping when checking out or contact us for a quote, as the cost varies per location. Exchanges incur an additional $99AUD for shipping.
DHL Premium
- Orders over $250 AUD (Approx $160 USD) typically incur a $55 AUD fee.
- Orders under $250 AUD (Approx $160 USD) typically will incur a $99 AUD fee.
- Orders over $1000 AUD (Approx $700 USD) are typically free. Some conditions apply.
Shipping conditions
All shipping and tracking information will be provided to you. Any tracking or shipping service enquiries are your responsibility once dispatched.
Please note that shipping times are approximate only, due to aspects outside of our control, such as weather conditions, local couriers and customs.
In unlikely situations, shipments may take up to 30 days.
Returns
Online orders
We do not offer any refunds, excluding products with quality issues.
For incorrect sizes or regrets, we may be able to exchange the item(s) or provide you with store credit. In this situation, please Contact Us.
The exchange of new, unaltered, undamaged, and unworn (except for being tried on for size) items may be accepted within 7 days of receiving your order. A product that has been altered or marked cannot be exchanged or swapped for store credit.
Please note that the acceptance of exchanges or store credit can only be granted at our discretion after we receive the products.
You will be responsible for all shipping costs associated with the return.
In-store purchases
We do not offer any refunds, excluding products with quality issues.
The exchange of new, unaltered, undamaged, and unworn (except for being tried on for size) items may be accepted within 7 days of your purchase. A product that has been altered cannot be exchanged or swapped for store credit.
Sale items
We do not accept any kind of return, refund, exchange or store credit for sale items.
Please note that the acceptance of returns can only be granted at our discretion.
Contact details
If you have any concerns regarding shipping or returns, please contact us at:
info@corlection.com
CORLECTION Sydney
Ground,503-505 Kent St, Sydney NSW 2000 Australia
Tel: +61 452688874
Opening Hours: Monday--Saturday (11:00AM-6:00PM), Sunday & Public Holiday (12:00PM-5:00PM)
CORLECTION Melbourne
Shop 5, 218-242 Little Collins Street, Melbourne VIC 3000 Australia
Tel:+61 478530385
Opening Hours: Monday--Saturday (11:00AM-6:00PM), Sunday & Public Holiday (12:00PM-5:00PM)