Shipping and Returns

Shipping

Australian orders

  • Orders over $100 AUD receive free shipping.
  • Orders under $100 AUD will incur an $22 AUD fee.

Shipping is facilitated by Australia Post. Parcels are trackable and usually delivered within 2-3 business days.

Exchanges incur an additional $22 AUD for shipping.

 

International orders

Default shipping method:

  • Orders over $200 AUD (Approx $130 USD) receive free shipping.
  • Orders under $200 AUD  (Approx $130 USD) will incur an $55 AUD fee.

Shipping is facilitated by Australia Post EMS Service. Parcels are trackable and usually delivered within 7-15 business days.

Australia Post orders are handled by domestic shipping services upon arrival to the destined country.

Exchanges incur an additional $55 AUD for shipping.

 

DHL shipping services

If you would prefer DHL shipping services for your order, please choose DHL shipping when checkout or contact us with for a quote as cost varies per location. Exchanges incur an additional $99AUD for shipping.

DHL Premium

  • Orders over $200 AUD  (Approx $130 USD) typically incur an $44 AUD fee.
  • Orders under $200 AUD  (Approx $130 USD) typically will incur an $99 AUD fee.
  • Orders over $1000 AUD  (Approx $650 USD) are typically free. Some conditions apply.

 

Shipping conditions

All shipping and tracking information will be provided to you. Any tracking or shipping service enquiries are your responsibility once dispatched.

Please note that shipping times are approximate only, due to aspects outside of our control such as weather conditions, local couriers and customs.

In unlikely situations, shipments may take up to 30 days.

 

Returns

Online orders

We do not offer any refunds excluding products with quality issues.

For incorrect sizes or regrets we may be able to exchange the item(s) or provide you store credit. In this situation, please Contact Us.

The exchange of new unaltered, undamaged, and unworn (except from being tried on for size) items may be accepted within 7 days of receiving your order. Product that has been altered cannot be exchanged or swapped for store credit. 

Please note that the acceptance of exchanges or store credit can only be granted at our discretion after we receive the products.

You will be responsible for all shipping costs associated with the return.

 

In-store purchases

We do not offer any refunds excluding products with quality issues.

The exchange of new unaltered, undamaged, and unworn (except from being tried on for size) items may be accepted within 7 days of your purchase. Product that has been altered cannot be exchanged or swapped for store credit. 

 

Sale items

We do not accept any kind of return, refund, exchange or store crediting for sale items. 

Please note that the acceptance of returns can only be granted at our discretion.

 

Contact details 

If you have any concerns regarding to shipping or returns, please contact us at:

Corlection@gmail.com

Corlection Sydney

Ground,503-505 Kent St, Sydney NSW 2000 Australia                                             

Tel0452688874

Opening Hours: Monday--Saturday (11:00AM-6:00PM), Sunday & Public Holiday (12:00PM-5:00PM)      

Corlection Melbourne

20 Russell Place, Melbourne VIC 3000 Australia

Tel(03) 8394 4278 

Opening Hours: Monday--Saturday (11:00AM-6:00PM), Sunday & Public Holiday (12:00PM-5:00PM)