Shipping and Return

Shipping

Australia Domestic:

Free shipping via Australia Post for any purchase over $100 AUD. Purchases under $100AUD will be charged $11AUD as default shipping fee. All parcels will be trackable and normally will be delivered within 48 working hours.

*Re-shipping for an exchange will have an additional charge of $11 AUD for Australia Post service.

Overseas:

Free shipping via Australia Post for any purchase over $200 AUD. Purchases under $200 AUD will be charged $33 AUD as a default shipping fee. All parcels are trackable and normally will be delivered in 4-12 working days.

We also provide DHL shipping service for oversea customers. Purchases under $200 AUD will be charged $66 AUD* as a default shipping fee. Purchase over $200 AUD will be charged $33 AUD* as a default shipping fee.

*DHL Shipping costs may vary depending on the destination country.

For all DHL enquiries including the exact shipping quote, please contact us through our email: corlection@gmail.com

Note:CorLection delivers parcels all over the world via Australia Post as a default delivery service and it will be the transferred to a domestic post service at the destined country.

We provide all tracking information and it is customer’s responsibility to track and follow up once the article has been despatched. The article will be trackable at BOTH Australia Post website and the destined country’s local post service website.

Please note that the approximate shipping duration will be 4-12 working days and may even take up to 30 days.

CorLection cannot be accountable for delays of the shipments due to meteorological conditions, customs inspections and other circumstances that are irrelevant to CorLection’s control.

Re-shipping for an exchange will have an additional charge of $33 AUD for Australia Post service and $66 AUD for DHL service.

Return:

In Store:

We do not accept any refund of products except products with quality issues.

If you facing issue of wrong sizing or purchasing regrets, we may be able to exchange or give you store credits.

The exchange of new unaltered, undamaged, and unworn (except from being tried on for size) items can be managed within 7 days of purchasing. Products that have been altered can not be exchange or store crediting. 

Online:

We do not accept any refund of products except products with quality issues.

If you face the issue of purchasing the wrong size or purchasing regrets, we may be able to exchange or give you store credits.

The exchange of new unaltered, undamaged, and unworn (except from being tried on for size) items can be managed within 7 days of receiving. Product that has been altered cannot be exchanged or given store credit. 

Items meeting the conditions stated above may be liable for exchange or store credited. Please note that the exchange or store credit can only be granted on our discretion after we receive the products.

Customers will be responsible for all shipping costs associated with the return.

Sale:

We do not accept any kind of return, refund, exchange or store crediting for sale items. 

Please note that any kind of return can only be granted on our discretion. Corlection store reserve the right of final explanation. 

 

If you have any concerns regarding to shipping or return, please contact us at:

Corlection Sydney:                                  

457 Pitt Street, Sydney NSW 2000 Australia                                               

Tel: (02) 8084 2369  

Opening Hours: Monday--Saturday (11AM-6:00PM), Sunday & Public Holiday (12PM-6:00PM)      

Corlection Melbourne

20 Russell Place, Melbourne VIC 3000 Australia

Tel(03) 8394 4278 

Opening Hours: Monday--Saturday (11AM-6PM), Sunday & Public Holiday (12PM-5:00PM)      

Email:  Corlection@gmail.com

How We Measure

Pants and Shorts

Waist:

With the major buttoned up open the jeans and lay them flat like shown. Measure from the front where the major button closes to the back belt loop. Then double this measurement to achieve the waist measurement.

The way we measure is different from 'Side to Side', If you are not used to our method you should downsize by 1 inch.

For example, side to side measurement for The Flat Head 3002 waist is 28inch and using our method 29.25 inch.

Front Rise:

With the jeans lying flat measure from the crotch bar tack to the top of the waistband. 

Back Rise:

Spread out the crotch so the bar tack is visible, then measure from the crotch to the top of the waistband.

Thigh:

One inch down from the crotch measure flat across to the other side.

Inseam:

Flatten the leg and measure along the inseam from the crotch to the leg hem. 

Leg Openning:

Measure straight across the hem from side to side.

Tops

Shoulder:

Lay flat then measure from the shoulder's edge to the other shoulder's edge.

Chest:

Lay shirt flat and measure from pit to pit.

Sleeve length:

With the sleeve flat measure from the shoulder to the cuff.

Arm hole openning:

Measure from the shoulder down to the pitt.

Vertical length:

With the shirt facing down, Measure from below the collar to the bottom hem.