Shipping and Returns
Shipping
Australian orders
- Orders over $150 AUD receive free shipping.
- Orders under $150 AUD will incur a $22 AUD fee.
Shipping is facilitated by Australia Post. Parcels are trackable and usually delivered within 2-5 business days, depending on the destination.
Exchanges incur an additional $22 AUD for shipping.
International orders
Shipping to the USA -Duties and Taxes Included
No additional import duties or taxes will be payable upon delivery
Default shipping method:
- Orders over $300 AUD (Approx $210 USD) receive free shipping.
- Orders under $300 AUD (Approx $210 USD) will incur a $55 AUD fee.
Shipping is facilitated by Australia Post Express (EMS) Service. Parcels are trackable and usually delivered within 7-15 business days.
Australia Post shipments are transferred to local postal services for final delivery in the United States.
Exchanges incur an additional $55 AUD for shipping(Duties and Taxes Included).
Shipping to Other Countries
Default shipping method:
- Orders over $300 AUD (Approx $210 USD) receive free shipping.
- Orders under $300 AUD (Approx $210 USD) will incur a $55 AUD fee.
Shipping is facilitated by Australia Post Express (EMS) Service. Parcels are trackable and usually delivered within 7-15 business days.
Australia Post orders are handled by domestic shipping services upon arrival in the destination country.
Exchanges incur an additional $55 AUD for shipping.
DHL shipping services
If you would prefer DHL shipping services for your order, please choose DHL shipping when checking out or contact us for a quote, as the cost varies per location. Exchanges incur an additional $110 AUD for shipping.
DHL Express
Shipping to the USA--Duties and Taxes Included
No additional import duties or taxes will be payable upon delivery
Estimated Delivery: 2~5 Business Days
- Orders over $300 AUD (Approx $210 USD) typically incur a $55 AUD fee.
- Orders under $300 AUD (Approx $210 USD) typically incur a $110 AUD fee.
- Orders over $700 AUD (Approx $500 USD) are typically free. Some conditions apply.
Shipping to other countries (Conditions Apply)
Estimated Delivery: 2~7 Business Days
- Orders over $300 AUD (Approx $210 USD) typically incur a $44 AUD fee.
- Orders under $300 AUD (Approx $210 USD) typically incur a $110 AUD fee.
- Orders over $700 AUD (Approx $500 USD) are typically free.
Shipping conditions
Tracking information will be provided once your order has been dispatched. Please get in touch with your local carrier or email us if you experience any issues with the delivery of your order.
Delivery times are estimates only and may be affected by circumstances outside our control, including weather conditions, customs processing and local carrier delays.
Returns
Online orders
We do not offer any refunds, excluding products with quality issues.
For incorrect sizes or change-of-mind purchases, we may be able to exchange the item(s) or provide you with store credit. In this situation, please Contact Us.
The exchange of new, unaltered, undamaged, and unworn (except for being tried on for size) items may be accepted within 7 days of receiving your order. A product that has been altered or marked cannot be exchanged or swapped for store credit.
Please note that the acceptance of exchanges or store credit can only be granted at our discretion after we receive the products.
You will be responsible for all shipping costs associated with the return.
In-store purchases
We do not offer any refunds, excluding products with quality issues.
The exchange of new, unaltered, undamaged, and unworn (except for being tried on for size) items may be accepted within 7 days of your purchase. A product that has been altered cannot be exchanged or swapped for store credit.
Sale items
We do not accept any kind of return, refund, exchange or store credit for sale items.
Please note that the acceptance of returns can only be granted at our discretion.
Contact details
If you have any concerns regarding shipping or returns, please contact us at:
info@corlection.com
CORLECTION Sydney
Ground,503-505 Kent St, Sydney NSW 2000 Australia
Tel: +61 452688874
Opening Hours: Monday--Saturday (11:00AM-6:00PM), Sunday & Public Holidays (12:00PM-5:00PM)
CORLECTION Melbourne
Shop 5, 218-242 Little Collins Street, Melbourne VIC 3000 Australia
Tel:+61 478530385
Opening Hours: Monday--Saturday (11:00AM-6:00PM), Sunday & Public Holidays (12:00PM-5:00PM)